Shipping Rates
Reveal
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 6 days and Formentera 7.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 6 days and Formentera 7.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 6 days and Formentera 7.
- Shipping costs MRW to your home: € 5.99
- Express service not available in the Balearic Islands
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 6 days and Formentera 7.
- Shipping costs MRW to your home: € 5.99
- Express service not available in the Balearic Islands
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 9 business days (7 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 6 days and Formentera 7.
- Shipping costs MRW to your home: € 5.99
Express service not available in the Balearic Islands
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 8 business days (6 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 10 working days (7 days production + 3 days shipping). The island of Ibiza is excepted, which would be 11 days and Formentera 12.
- Shipping costs MRW to your home: € 5.99
- Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 8 business days (6 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 9 working days (6 days production + 3 days shipping). The island of Ibiza is excepted, which would be 10 days and Formentera 11.
- Shipping costs MRW to your home: € 5.99
- Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 6 business days (4 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 9 working days (6 days production + 3 days shipping). The island of Ibiza is excepted, which would be 10 days and Formentera 11.
- Shipping costs MRW to your home: € 5.99
- Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
- Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Decorate
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can bring forward one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
Peninsula
- Delivery Time: 5 business days (3 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores from €3.99
- DHL Service Point from €3.99
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 6 working days (3 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores from €3.99
- DHL Service Point from €3.99
These production and delivery times may suffer specific delays in the campaigns of Valentine’s Day, Father’s Day, Mother’s Day, Communions and Weddings, Christmas. Delivery times valid for collection at i-moments Distributors’ stores. Home deliveries may be delayed further.
Gift
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available (Your order will be the first to enter production, you can advance a day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery Time: 4 business days (2 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 5 working days (2 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
Peninsula
- Delivery time: 12 working days (10 days production + 2 days shipping)
- Shipping costs MRW to your home: € 5.99
Delivery points:
- i-moments stores 3,99€
- DHL Service Point 3,99€
Express service available €5.95 (Your order will be the first to go into production, you can advance one day, or more in the campaigns).
Balearic
- Delivery time: 13 working days (10 days production + 3 days shipping). The island of Ibiza is excepted, which would be 7 days and Formentera 8.
- Shipping costs MRW to your home: € 5.99
Express service not available
Delivery points
- i-moments stores 3,99€
- DHL Service Point 3,99€
HOME DELIVERIES
When you receive your package, carefully check its condition. If you notice any bumps, cuts or other deficiencies in the package , you must indicate them on the carrier’s delivery sheet.
Once the delivery is made, you have 24 hours to make any claim about the shipment, after this period no claim will be accepted.
DELIVERY TIMES (OUTSIDE SPECIAL CAMPAIGNS)
PENINSULA
4/5 business days: All products in the category Give & Decorate.
5/6 business days: All products from the categories Reveal, Stationery and Calendars.
6/7 business days: All products in the Photo Album category.
8/9 business days: All Photo Albums in PRO finish.
9/10 business days: All products in the category Ceramics.
CANARY ISLANDS
To offer a better service in the Islands, we have a production centre in Tenerife, but we cannot manufacture all i-moments products there. Only the following are manufactured:
– Custom poster
– Custom canvas
Delivery times for products manufactured on the islands:
4/5 business days: Custom canvases (all sizes)
4/5 business days: Poster (all sizes)
The rest of the products are manufactured from the peninsula. Delivery times:
14/16 business days: All products in the Gift category
14/16 business days: All products in the Reveal category
14/16 business days: All products in the Print category
14/16 business days: All* products in the Decorate category
14/16 business days: Custom watches (all sizes)
Ceuta and Melilla:
12/13 business days: All products in the categories Give and Decorate.
13/14 business days: All products in the categories Reveal, Stationery & Calendars
14/15 business days: All products from Photo Albums categories
16/17 business days: All Photo Albums in PRO finish
Attention! These delivery deadlines may be advanced or delayed depending on workloads. And they always refer to deliveries to distributors’ stores. Deliveries to private addresses may be increased by one additional day.
In Campaigns such as: Father’s or Mother’s Day, Valentine’s Day, Communions, Weddings, Christmas and Special Dates, these delivery times can be increased.
DHL SERVICE POINT DELIVERIES
i-moments can offer the option of delivery through the DHL Service Point service, which works as follows:
a. Shipping cost savings: In-store pick-up is a lower cost option than home delivery.
b. Convenient locations: DHL Service Point has a network of strategically located collection points, such as stores, gas stations or kiosks, where customers can pick up their packages.
c. Flexibility of schedules: DHL Service Point often offers extended hours, giving customers the ability to pick up their packages at times that fit their availability.
d. Notifications and follow-up: Customers receive notifications when their package arrives at the collection point, and can also track the status of their shipment.
Delivery to a private home:
It is the traditional method of shipping where products are delivered directly to the address provided by the customer. Some important considerations are:
a. Convenience: Home delivery offers the convenience of receiving products directly at home, without the need to travel to a store or collection point.
b. Privacy: Some customers may prefer this method to ensure the privacy of their purchases.
Each of these methods has its specific advantages and considerations, and the choice will depend on the client’s preferences and needs. Here you will find clear and detailed information about the available shipping options so you can make informed decisions based on your preferences and values.
When you receive your package, carefully check its condition. If you notice any bumps, cuts or other deficiencies in the package, you should indicate them on the carrier’s delivery slip.
Once the delivery has been made, you have 24 hours to make any claim about the shipment, after this time no claim will be accepted.