Privacy Policy

 

Both the privacy of the users and the confidentiality of their personal data are priority aspects for AP PHOTO. Through the following privacy policy, we inform you about what personal data is collected when using our website and how we process, use and protect such data.

Who is responsible for the processing of your data?

AP PHOTO INDUSTRIES, SL (hereinafter AP PHOTO), with CIF B61976429 and address at Ronda Industria 48, 08210 Barberà del Vallès, is responsible for the personal data that may be processed or collected on the website.

AP PHOTO has appointed a Data Protection Officer, to whom you can contact at any time to consult any questions about the processing of personal data, by email to lopd@apphoto.es or to the indicated postal address.

How do we collect your data?

As a general rule, the use of the website does not require as a precondition that users reveal their personal data.

There are various contact forms through which you can provide your data to manage the request you make. In this case, your registration is not necessary.

In the event that you wish to purchase a product and / or service, it will be necessary for you to register as a user of the website and provide us with your data, using an existing form for this purpose.

For what purposes will ap photo process your data?

The data you provide will be used by AP PHOTO to:

Process your request sent through the contact form.
If requested, manage your download and use of the i-moments software.
If requested, manage your registration as a user of www.i-moments.es, which will be formalized after the registration process.
The legal basis for data processing is your express consent, which will be formalized by accepting the Privacy Policy at the time of data collection.

In addition, the use of cookies on the website means that we can analyze how to improve the browsing experience. AP PHOTO may collect and analyze information about your visits and use of the website, such as information about the device and browser you are using, your IP address and location, the date and time of your visits, the duration of the same. and the navigation carried out. The treatment of cookies, combined with other personal data, can make the user identifiable. For additional information, to know how to oppose such treatment, as well as to configure your browser to manage cookies, see the Cookies Policy here.

In addition, if you register as a user, for what other purposes can ap photo process your data?

If you register as a user, in addition, your data will be used by AP PHOTO for these purposes:

Create a username and password that allows you to access our area reserved for users, where you can place your orders and check their status.
Manage all aspects of the contracting of goods and services that can be carried out in its operational and administrative aspects, such as managing the delivery of your orders and possible returns.
Manage possible incidents, suggestions or claims that you may communicate to us.
Process the collection and issue the corresponding invoice.
Send you the operational communications necessary for the contracting of goods and services and maintenance of the commercial relationship (for example: communications about orders, about transport monitoring, billing, change of conditions ...).
The legal basis for such data processing is the execution of the sale contract.

In addition, AP PHOTO will be able to:

Carry out satisfaction surveys on our products and / or services, being the legal basis for the treatment the legitimate interest of AP PHOTO to know the degree of satisfaction of its clients and to be able to improve its services. You can object at any time to this data processing by contacting lopd@apphoto.es.

Send you commercial communications, which may be personalized based on the information you provide and your use of the website, about AP PHOTO products and services, by any means, including SMS or email, if you have expressly accepted it by giving registered as a client. You can object in
any time to this data processing by contacting lopd@apphoto.es or using the option that, for this purpose, is included in each commercial communication.

For what purpose do we communicate your data to an authorized i-moments store?

In the event that you register as a user of the website, in the registration process you must select an i-moments store authorized by AP PHOTO, to which your registration will be associated and to which we will communicate your data.

The i-moments stores are owned by companies other than AP PHOTO, with which AP PHOTO has formalized a collaboration agreement. At the time of registration, when you select your i-moments store, you will have all the owner's data.

If you do not want us to communicate your data to an i-moments store, when selecting your store, you can select our store located in Ronda Zamenhof, 65-71 Sabadell 08201.

The purpose of the processing of your data, by the i-moments store, is to offer you a better service by having more personalized attention, collecting your order and having specialized advice on our products and / or services.

You can go directly to the i-moments store, in the contact information that you have at your disposal in your private area or in the list of i-moments stores, to consult any questions about the processing of your personal data.

How long will we keep your data?

Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected. If your data is used for several purposes, which require us to keep it for different periods, we will apply the longest retention period.

When your data is no longer necessary, either access to it will be limited to compliance with strictly legal obligations or it will be securely destroyed.

The images that you can upload to our platform, for the creation of a product, will be eliminated after a period of 60 days.

Regarding the use of your information for marketing purposes, we will retain that information for that purpose until you request otherwise.

With whom will we share your data?

Unless otherwise indicated in the specific form, AP PHOTO will not communicate your data to third parties.

In the event that you process the registration as a user, your data will be communicated to:

To the i-moments store that you select, as mentioned.
If you also contract a product and / or service, your data may be communicated to third parties when necessary for the proper development of the contractual relationship between the parties (for example: banks, transport companies) or when required by law ( for example: tax administration).

HOW DO WE PROTECT YOUR DATA?

AP PHOTO is committed to information security and has defined security policies and procedures to guarantee the confidentiality of your data.

We can contract certain services from third parties that may entail the access and / or processing of personal data, but, in any case, third parties are required to comply with current legislation and with our security policies, and must guarantee the use of the information in accordance with to the instructions of AP PHOTO and having to implement the appropriate technical and organizational measures to guarantee the confidentiality of the information.

What are your data protection rights?

You can exercise your rights at any time by contacting the Data Protection Officer, by email at lopd@apphoto.es or by post to the indicated address.

In particular, you can request access to your personal data, request the rectification of any inaccurate data, request the deletion of your personal data, request the limitation of treatment, as well as request their portability, always in the terms provided in the current legislation.

Likewise, when the legal basis for the treatment is your consent, you can exercise your right to object to the processing of personal data at any time.

We also inform you of the option to file a claim with the Spanish Agency for Data Protection, in case you consider that an infringement of the legislation has been committed regarding the processing of your personal data.